If you have a property or room to let and you are finding it difficult getting tenants, please contact us, we can visit your property and help you find the tenants. Maybe you have a property in negative equity, rather than selling it, we can help you keep hold of it and earn rental income whilst we help work out a plan We offer a much better!
Who will be living in your property?
Our customers are all working young professionals from local companies such as the BGL Group, Coloplast, Amazon, AirBus, Hotpoint, Ikea and Bauer Media Group. We fully reference all tenants and place their deposits in government-backed schemes. All rooms are let on an individual six month AST’s.
In short, we take care of absolutely EVERYTHING, and as WE are your tenants, you will only ever have to deal with us. This means no more voids, no more missed payments, no more wasted viewings, no more admin, just get back to what you enjoy doing and let us take care of everything. We can start paying you your Guaranteed Rent as soon as the property is ready to let. This could be from the day we sign the lease or as soon as any required refurb is completed.
When renting through an agency or directly to a tenant, many landlords overlook the hidden costs that eat away at your – as you can see from the chart.
| TYPICAL LETTING AGENT | EXPERT PROPERTY HUB | |
| Monthly Rent | £1,250 | £1,000 |
| Annual Rent | £15,000 | £12,000 |
| Minus | ||
| Typical void period – 1.5 months | £1,875 | £0 |
| Tenant find fee – 1 month rent | £1,250 | £0 |
| Management fee (5% – 20%) – 10% | £1,500 | £0 |
| Inventory fee (£200-£500) | £200 | £0 |
| Gas Safety Checks, EPC, Deposits, Local Authority Licence | £300 | £0 |
| Maintenance (small issues) | £500 | £0 |
| £5,625 | £0 | |
| Annual Rent | £9,375 | £12,000 |
The fact that we charge absolutely NO FEES, ever, means you will make much more working with us than a standard High Street agent.
Landlords
We are not like high street agents – in fact we couldn’t be more different! Can you imagine a high street agent offering to refurb your property or arranging a fortnightly cleaner or a gardener? We take such great care of the properties that they are often in better condition on the rare times that we are asked to return one to the owner!
Tenants
At Expert Property Hub our tenant checks ensure that every tenant has a steady job, are good with their finances and can afford the room. We have been Landlords and worked with property owners for a long time- we understand the importance of selecting only the best quality tenants. When we agree to let a room to someone this is a financial relationship. All tenants are young professionals who are thoroughly vetted prior to moving in. After all, from day one we are responsible and will have to deal with any lost rent, potential damage or misbehaviour. We deal with all initial enquiries, all maintenance calls, general queries, emergencies and in fact ALL tenant issues! You will never again have to worry about voids. A recent survey by Spare Room showed that most properties have a void period of at least 6 weeks per year! This will never happen to you.
With all the benefits and guarantees we offer, we pay you a slightly reduced rate. As you can see from the chart, you actually earn more at the end of each and every month.
Compound this over the years and it’s a LOT of money We become 100% responsible for ALL management The high end service we offer attracts slightly higher rents We collect the rent, pay you and pay all of the utilities
Our profit is the difference. Simple
The traditional method of renting properties is changing and our unique service is being adopted by more and more landlords. Our goal is to only work with the best landlords who are looking to build a long term and trusted relationship. Plus we seek out the best tenants and employ the best team to look after and protect your valuable asset. View our policies and offerings below:
YES we supply a regular cleaner and gardener – completely FREE of charge, so that your valuable asset is kept in tip-top condition at all times. Our cleaner is also trained to be our ‘spy’ and instantly reports any issues so that they can never spiral out of control. So rather than your property receiving a check every 3-6 months (as provided by a traditional agent) your property is inspected every two weeks!
We use our trusted and capable trades people and take care of the management of all maintenance jobs, large or small, on your behalf. We obtain your permission before any work is carried out, and keep in contact with you as often as you wish throughout the process. Alternatively you can use your own tradesmen if you prefer. We will pay for all small repairs and maintenance issues. For longer term contracts, fair wear and tear during the tenancy must be taken into consideration.
We will organise this on your behalf and be at the property to meet the engineer. We keep one copy of the certificate and send one to you. This test is a legal requirement to ensure that all gas appliances in a property are safe. It must be renewed annually and there are heavy and serious penalties for not having a valid certificate.
We keep up to date with the ever changing landlord legal obligations and can help to make sure you comply, ensuring everything is current and up to date. This would include gas, electrical, PAT certification, furniture/fire regulations and smoke/carbon monoxide detectors.
As a hybrid agent, we do not pay a deposit to landlords. We can if required, organise a specialist insurance policy that will protect you the landlord against missed rent, deposit cover AND emergency repairs such as roof damage or should a washing machine flood a kitchen for instance
Before we take over the property you may decide to obtain an inventory from an independent company. Or if you prefer we can arrange this for you.
You are welcome to inspect the property at any time by giving us at least 48 hours notice. We also carry out regular inspections and deal with any issues as they arise. We have good relationships with our customers and quickly deal with any issues they may have. This way everyone is happy.
As the owner of the property you are responsible for building insurance which usually includes an amount for contents insurance. A residential insurance may not be adequate and you will need either a buy to let policy or a specialist HMO policy. We have public liability insurance in place and we advise our customers (tenants) to obtain their own contents insurance.
If you have a mortgage you may have to obtain ‘Consent to let’. If we agree to Multi-Let your property, you will need to be on the correct mortgage product. You will need to sign a warranty in our contract to confirm that this is the case.
Before we take control of your property we would need proof of ID and proof of ownership of the property.
We understand the importance of customer service and aim for 100% satisfaction at all times. If however you are not happy with any aspect of the service we offer, we will deal with your complaint in an efficient and professional manner within 48 hours.
Should you decide for any reason to terminate the agreement between us, we would need at least 6 months notice. This is because we may have just signed a tenant in on a 6 month AST and we will have to honour that contract. Plus it enables us to return the property to you with vacant possession.
If there is ever a time when we have to remove a tenant via the court process (it has never happened to us yet), we will take care of the whole procedure and update you if so requested. This would not affect your Guaranteed monthly payments in any way.
